Remote Customer Service for Restaurants
Replace your in-person staff with Drive Thru Support
Remote staff dedicated to delivering great customer service while upselling and keeping your brand in mind.
Remote Drive-Thru Order Taking That Boosts Sales and Cuts Costs
At a fraction of the cost of minimum wage Drive Thru Support helps you reduce expenses, improve consistency, and maximize upsell opportunities—all while delivering great service that keeps customers coming back.
You get a dedicated team of remote order takers trained to represent your brand while improving your bottom line. Save time and money without the struggle of hiring and training on-site staff. You get a dedicated team of remote order takers trained to represent your brand and a client support specialist focused on improving your sales.
👉 Schedule a Consultation Today and see how much your drive-thru can save and earn with remote order taking.
1. Book a Consultation
Speak to a customer support specialist for an overview of our offerings
2. Join the Program
Complete a quick membership form to get started.
3. Provide Your Materials
Send us your staff training script and menu so our team can learn your brand voice and offerings.
4. Connect Your POS
We securely integrate with your POS system using an API key for seamless order flow.
5. Go Live
Your remote customer service team begins taking drive-thru orders while your in-store staff stays focused on operations.
6. Review
We review the quality of the order taking process and listen to your feedback to look for areas for improvement.
Why Choose Drive Thru Support?
✅ Lower Labor Costs – Our service costs less than minimum wage while delivering consistent, professional customer service.
✅ Seamless Integration – Orders are placed directly into your POS system using a secure API key, sending tickets instantly to your existing printers or tablets.
✅ Brand-First Training – Our team learns your script, menu, and upsell items to ensure every interaction feels like your own staff is behind the mic.
✅ Upselling Built In – Every order is an opportunity. Our team is trained to increase ticket size without feeling pushy—boosting your revenue with no extra effort on your part.
✅ Consistent Coverage – Eliminate staffing gaps and call-outs. Our team is always ready to keep your drive-thru running smoothly.